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Software - Report an Issue
the request form, OIT will route the issue to the appropriate personnel and troubleshooting team. Specifically, you can report issues with the following applications:
Microsoft
Standard for Permanent Removal of Office 365 Accounts for Non-Returning Students
provisioning roles The account will no longer be synchronized to Microsoft Azure which will remove all user data hosted by Microsoft and will also stop them from being able to log in to anything via SSO. ... Purpose
This standard is in place to ensure Microsoft 365 account content is removed from the Indiana State University Microsoft Azure Tenant after a student hasn't enrolled in classes for 3 years
Software Available to Students, Faculty or Staff
Teams
Antivirus for Mac
X-Protect is an integral part of the OS
Antivirus for Windows
Microsoft Windows Defender is an integral part of
OneDrive - Resource Links
microsoft ... Introduction
OneDrive is a Microsoft cloud based solution for individual storage and file sharing that is a part of Office 365. All ISU faculty, staff, and students have access to OneDrive. The
Installing Software on Personal Computers
Description
ISU students, staff and faculty have access to select software at no additional charge.
Microsoft Office Products
Microsoft Office products are available to enrolled students
Other Business Applications - Report an Issue
team.
Enterprise Business Applications
AceWare
Cashiering - Jpoint
CAS - Graduate Application
CRC (Campus Receivables Collector
Phone Issue Information
department in OIT.
Information
Getting Help With Phone Issues
If you are having issues with your office Unified Communications (Teams) telephone please submit a ticket through OIT here: https
TeamDynamix - Report Request
Description
The service allows Clients and Technicians to request a custom report, or modify an existing report
Standard Features
Report and desktop creation using the provided Team Dynamix
Using the Project Briefcase
document.
Note: Only one person can check out the document at a time, but multiple team members can upload new versions of a document. It is recommended that you use One Drive or Teams to
Technology Services (Email) for Alumni
. OneDrive) is not available to alumni, per our Microsoft license, as of 60 days after graduation. Access to Microsoft Office 365 services beyond Outlook may be purchased by alumni. However, these
Directory Information - Update Request
Directory information, including location details, university telephone number, are provided to authenticated users through the Microsoft Office 365 platform. This information can be accessed from ... Description
Directory information, including location details, university telephone number, are provided to authenticated users through the Microsoft Office 365 platform. This information can be
TeamDynamix - Report an Issue
Report an issue with TeamDynamix. ... team ... Description
TeamDynamix is the Office of Information Technology's IT Service Management platform. The platform assists with the management of work requests from students, faculty, and staff as
Desktop Software - Purchase/License Request
microsoft ... Services and Features
Request licensing of ISU owned software.
Request purchase of single use, desktop software. Typical requests include:
Captivate
Microsoft Project
Microsoft or
Telephony Device Standard
University phone systems. To obtain support from the Office of Information Technology and its UC platform provider Microsoft, faculty and staff using telephone services must use a certified Microsoft UC
Creating Project Announcements
Introduction
Use the Project Announcements feature to communicate with Team Members.
Steps
Open your project via TDNext (Technician View)
This can be done via the Projects app or