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Telephone/Unified Communications - Report an Issue

Telephones and Unified Communications provide critical communication services for their users. ... teams ... Constraints Microsoft Teams Voice and Voice Mail services are for Faculty and Staff only.

Telephone/Unified Communications – Request Service or Modification

Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets. ... Constraints/Scope All University faculty and staff, who have an email account, have access to Microsoft Teams Instant Messaging and presence functionality.

Working From Home / Off Campus with the Virtual Private Network (VPN)

Staff and faculty who are working from home or off campus may need to connect to resources that are only available from on campus, such as the L: Drive. Connecting to the VPN provides a secure and... ... TeamDynamix ISU Network Shared Drives (L: Drive) EMS Enterprise Kronos Skillport SharePoint (on campus) Sunapsis Talisma (CRM) Microsoft Teams UC4 Canvas To connect to the VPN and install the...

Testing Your Home Network

This article provides general information about testing your home network to improve your experience working from home. ... If possible, directly connecting to the internet router or access point via a wired (Ethernet) cable will provide the best quality, especially for audio/video applications like Skype for Business,...

How to Forward a Polycom Phone

How to on forwarding Polycom phones. ... Note: This guide only applies to users on the Microsoft Teams system using a Polycom desk phone. This applies to all models of Polycom Phone on the 2023 update.

Unified Communications Audio/Video Device Information

This article will describe audio/video devices to be used with ISU's unified communications system. ... Introduction Microsoft Teams is a tool that enables unified communications. The Enterprise Voice functionality within Teams is the technology that allows you to make and receive phone calls. ISU...

Office 365 Multi-Factor Authentication (MFA) Information

This article will provide general information about Microsoft Office 365 Multi-Factor Authentication (MFA) for faculty, staff and student employees. ... Introduction Microsoft Office 365 uses Multi-Factor Authentication (MFA) as a security enhancement that requires a second form of verification when logging into Office 365 resources. Multi-factor...

Checking and Optimizing Your Home Internet Connection

You can test your Internet connection speeds to see if your service is adequate to work from home. This article also contains suggestions for evaluating whether your internet service provider... ... If possible, directly connecting to the internet router or access point via a wired (Ethernet) cable will provide the best quality, especially for audio/video applications like Skype for Business,...

Microsoft Bookings Quick Start Guide

Instruction on how to create and publish a basic Booking page for customers to schedule appointments. ... Introduction Below is a set of steps to help you get started with Microsoft Bookings. You should be able to create a basic Booking page following the instructions in the Microsoft Bookings Quick...

Zoom Quick Start (Web Conferencing/Collaboration)

This article contains basic information about Zoom capabilities and information on how to begin using Zoom. ... Zoom is an alternative to the online meeting/conferencing capabilities of Microsoft Teams. Zoom is available to ISU faculty, staff, and students.

Distance Origination Classroom Information

Basic information on the Distance Origination Classrooms and capabilities. ... Zoom and Microsoft Teams are already installed on the computer. Browser based conference software can also be used, so GoTo Meeting, Google Meet and others can all be run from the podium PC.

Using Microsoft Azure Dev Tools for Teaching

This article provides resources for learning how to use Microsoft Azure Development Tools for Teaching. ... microsoft ... Microsoft Azure Dev Tools for Teaching What is the Microsoft Azure Dev Tools for Teaching program? Server Hyper-V Server Machine Learning Server (formerly R Server) Microsoft Access Microsoft...

Microsoft 365 Group Standards

This article will provide the standards for Microsoft 365 Group Management at Indiana State University. The target audience is group owners and students, faculty, and staff that use MS Groups. ... Purpose An MS 365 Group is a service that works with the Microsoft 365 tools so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans,...

Microsoft Copilot: Getting Started

This article describes what Copilot is, how to access it, and some suggestions for usage. ... Introduction Indiana State University has adopted Microsoft Copilot as its official generative AI platform for faculty, staff, and students. Microsoft Copilot Licensing: Chat vs. Full Integration...

Office 365 Quick Start Guide

This article will provide information needed to get started using Office 365 for faculty and staff. ... microsoft teams ... Install Microsoft Office Students Students can download and install Microsoft Office from within the Microsoft Office 365 portal. The Microsoft Office install includes products such as Word,...