Description
Banner is an Enterprise Resource Planning (ERP) System that combines and integrates all of the administrative functions of the university.
This service request is used to request changes to the Banner system. Examples of these requests include updating specific data, enabling baseline functionality, and requesting patches or releases be installed.
Standard Services and Features
As a functional Banner user you will use this service to request changes to the Banner system, or data within the system. Some of these service requests may turn into project requests, if the scope of the activity is appropriate.
SLA: You can expect to have a response to this request 5 business days.
Constraints/Scope
- This service request is for select functional users only.
- Requests will be completed based on current ICS workload.
- This service is for requests that are not already defined:
Directions
Please select the Banner Request button and complete the request form.
At a minimum you will need to provide the following required information:
- Request Type:
- Data updates
- Enable New Baseline Functionality
- PIDM Merge
- Popsel Modifications
- New/Update to Trigger/Function/Procedure
- Fine Grained Access
- Self-Service Modification
- Workflow Update
- Other
- Banner Environment
- Description of Request