Description
This service is strictly for reporting problems with Argos and or to request assistance beyond standard account creation and modifications.
Please use the Argos - Account Services to request a new account, or to request a modification or deactivation of any existing accounts.
Standard Service Features
SLA: You can expect a response to this incident within 4 business hours.
Constraint/Scope
This service incident is only for ISU Departments utilizing Argos reporting services.
Directions
At a minimum you will need to provide the following required information to report an issue.
- Employee Name
- University Username
- Issue type
- Description of the issue