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Services or Offerings?
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"

To use the printers, students need to install the printing software on their laptop.

Request to install or update a program in a campus academic computer lab

This service is to request the installation of a new operating system OR to re-install your current operating system.

Request a new network jack to be installed in a location where additional connections are needed.

Use this service to request the purchase of a license for desktop software for ISU owned and property tagged computers.

Request to have new software integrated into the Blackboard Learn environment.

Discussion of customized software solutions tailored to specific research and teaching requirements or administrative purposes, when off-the-shelf products are not available.

Use this service to report an issue with desktop application, such as Microsoft Office applications, or other types of productivity software such as Adobe application, Visio, Project, or Web Browsers.

Use this service to request the purchase of software that contains/retains student data (FERPA), credit card capabilities (PCI-DSS), medical data (HIPPA) or requires a contract to be signed. This includes software that is installed on-campus or off-campus (hosted).

This service applies to servers that are operated and managed by OIT on behalf of Indiana State University faculty. This service does not apply to personal systems or student/staff systems.

Use this service to request SPSS for an entire class or a Faculty installation on a Mac.

This service is to request basic hardware diagnostics, software updates, and anything else you need to keep your machine running at full capacity.

At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign

The Broadcast Engineer performs maintenance and installation of various electronic communication systems including: Campus Cable TV, technical engineering for WISU/WZIS/ESPN3, etc.