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Services or Offerings?
This service is to request the installation of a new operating system OR to re-install your current operating system.

Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"

Request to install or update a program in a campus academic computer lab

Request a new network jack to be installed. (Fees may apply)

Use this service to request SPSS for an entire class or a Faculty installation on a Mac.

The Broadcast Engineer performs maintenance and installation of various electronic communication systems including: Campus Cable TV, technical engineering for WISU/WZIS/ESPN3, etc.

Educational Technology Services can evaluate customer and space needs to propose AV equipment installations or upgrades to existing spaces with this request. This includes presentation, sound, recording, and conferencing solutions.

Request Telephone Services/Report Telephone Troubles

The university maintains a video security system to support safety, security, and instruction.

Request an existing LAN jack to be activated.

More than 130 servers in the IT environment are Linux-based. These systems host Blackboard, Banner, ISU websites, and help support the research and development communities in the University. Any technical inquiries about existing systems, consultation for new systems, or requests for Linux system administration are initiated by this service. This service includes administration for enterprise Linux systems and may not be requested for desktop or personal operating systems.

At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign

Install printers on a computer to enable use of departmental printers.

Collaborate offers two interfaces, Classic and Ultra. Courses are set to the Ultra interface by default, but instructors may request their course to be converted to Classic.

This service is to request basic hardware diagnostics, software updates, and anything else you need to keep your machine running at full capacity.