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- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
This article will assist you with understanding what Remote Help is and how to access it.
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
This article will assist you with understanding what Remote Help is and how to access it.
- Knowledge Base
- IT Professional Services
Provides information on how to contact the Technology Support Center (TSC) for help.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
The Office 365 Training Center has several training and educational resources that will help improve your skills and experience using Office 365.
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
If you have difficulty using Adobe Sign, please contact the Technology Support Center at 812-237-2910.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- File Storage
This article provides links to resources to help students, faculty and staff improve their experience using OneDrive.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article will help you determine when a location needs to be manually set as well as how to do that.
- Knowledge Base
- Business Applications
This article should help with navigating around the installation of NetSarang's Xshell and Xftp to version 8.
- Knowledge Base
- Academic Tools and Research Support
- Instructional Tools
This article will help faculty access their Canvas course Accessibility Report which will display as a link in the course navigation.
- Knowledge Base
- Business Applications
- Student Manager
This article describes how to establish access to the Student Manager application. The target audience includes staff and Help Desk technicians.
- Knowledge Base
- Academic Tools and Research Support
- Research Support
This article provides a user guide and links to resources to help faculty and staff using Obsidian, ISU's high-performance computing cluster for faculty and staff engaged in research activities.
- Knowledge Base
- Security
Indiana State University emphasizes the shared responsibility of its campus community in maintaining digital security by being vigilant against social engineering tactics such as phishing, impersonation, and urgency-based scams. The university encourages the use of multifactor authentication, strong passwords, cautious handling of unexpected requests and suspicious links, prompt reporting of suspicious emails, and immediate notification to the Help Desk if accounts are suspected to be compromise
- Knowledge Base
- Security
The university is mandated by federal, state and/or local law, or university policy to enforce privacy and security safeguards for regulated data. This area of the Knowledgebase will help guide you through a general overview of regulated data-types at ISU. Please speak to your immediate supervisor for more information related to your role and responsibilities to meet regulatory compliance requirements when generating, storing, using, sharing, and managing regulated data.
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
You can export libraries and import them as new libraries, retaining linkage of elements from the original. The export and import of libraries enable you to recreate them under a different username.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will assist anyone required to set up Office 365 Multi-Factor Authentication to access Office 365 resources. This article is for faculty, staff and student employees required to use Office 365 Multi-Factor Authentication.