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This article will assist you with understanding what Remote Help is and how to access it.

This article will assist you with understanding what Remote Help is and how to access it.

Provides information on how to contact the Technology Support Center (TSC) for help.

The Office 365 Training Center has several training and educational resources that will help improve your skills and experience using Office 365.

If you have difficulty using Adobe Sign, please contact the Technology Support Center at 812-237-2910.

This article provides links to resources to help students, faculty and staff improve their experience using OneDrive.

This article will help you determine when a location needs to be manually set as well as how to do that.

This article should help with navigating around the installation of NetSarang's Xshell and Xftp to version 8.

This article describes how to establish access to the Student Manager application. The target audience includes staff and Help Desk technicians.

This article provides a user guide and links to resources to help faculty and staff using Obsidian, ISU's high-performance computing cluster for faculty and staff engaged in research activities.

Annual cybersecurity awareness training is an effective way to help our university community identify and prevent the loss of sensitive data and protect campus data resources. Security awareness training gives employees the information they need to identify the greatest cyber security threats faced by universities and colleges, including phishing emails that are designed to trick you into revealing sensitive university or personal data. United Educators training is a requirement.

Making the most of technology safely and securely can seem overwhelming and confusing. However, regardless of what technology you are using or how you are using it, here are four simple steps that will help you stay secure.

The university is mandated by federal, state and/or local law, or university policy to enforce privacy and security safeguards for regulated data. This area of the Knowledgebase will help guide you through a general overview of regulated data-types at ISU. Please speak to your immediate supervisor for more information related to your role and responsibilities to meet regulatory compliance requirements when generating, storing, using, sharing, and managing regulated data.

You can export libraries and import them as new libraries, retaining linkage of elements from the original. The export and import of libraries enable you to recreate them under a different username.

The new employee checklist is intended to smooth some of the IT-related processes associated with onboarding employees, and to improve data security. It is largely intended as helpful communication tools, to be used when someone is arriving, to ensure that person has the IT resources for his/her position.