Description
Before traveling internationally, it is important to plan for the technology access you will need at your destination. Some technologies are not permitted to travel into certain nations. There may be limitations on what ISU resources can be accessed from some locations, which may require alternative arrangements. Additionally, some access control mechanisms may function differently while traveling abroad. Once OIT receives this service request, we will investigate what obstacles you may encounter while traveling and work with you to ensure you have the tools you need while you are away.
Standard Features
Access Availability – We will review if any of the ISU resources you plan to access will be unavailable from your destination(s).
VPN and MFA Review – We will ensure you know how to use VPN (Virtual Private Network) to access secure ISU resources, and review how MFA (Multi-Factor Authentication) works without cell service.
Export Control – We will review if there is any ISU-issued technology that is banned from entering your destination(s).
- When Indiana State University faculty and staff are traveling abroad, device encryption software may require removal prior to entering specific countries as designated by the Department of Commerce.
- University faculty or staff members traveling abroad should request a "loaner laptop" from OIT. A loaner laptop is a computer that is preloaded with standard University software, but does not contain data that could put the University at risk if the laptop is lost or stolen.
- Faculty and Staff should request a consultation to understand the University Data Security Policy and what types of personal data should not be stored on the system: https://indstate.teamdynamix.com/TDClient/1851/Portal/Requests/ServiceDet?ID=19176
- Prohibited and/or Restricted Countries List
- The following nations do not recognize a "personal use exemption" for device encryption. Before traveling to these countries with an encrypted laptop, the OIT Technology Service Center will remove or exempt installation of endpoint encryption software before the loaner laptop is provided to the faculty/staff.
- Belarus
- Burma (Myanmar)
- China
- Hungary
- Iran
- Israel
- Kazakhstan
- Moldova
- Morocco
- Russia
- Saudi Arabi
- Tunisia
- Ukraine
- Permitted Countries
- The countries that support the personal use exemption for device encryption include:
- Antigua
- Argentina
- Australia
- Austria
- Belgium
- Bulgaria
- Canada
- Croatia
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Japan
- Latvia
- Lithuania
- Luxembourg
- Malta
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Republic of Korea
- Romania
- Slovakia
- Slovenia
- South Africa
- Spain
- Sweden
- Switzerland
- Taiwan
- Turkey
- United Kingdom
- United States of America
Constraints/Scope
This service is available to all faculty and staff.
Directions
To complete this form you will need to include:
- Your travel itinerary, including all countries you will be entering and the dates.
- What ISU-owned devices you are taking with you.
- What ISU work-related data you are taking with you.
- Which ISU resources you plan to access during your travels.
- Your present use of the MFA Android/iPhone App.
- Your present use of the ISU VPN.
Service Level Agreement
10 Business Days