Office of Information Technology Stalker Hall 009 Indiana State University Terre Haute, IN 47809 it-help@indstate.edu
Walk-In Help Desk Hours Monday – Friday: 10:00 a.m. – 3:00 p.m. If you need immediate assistance outside of these hours, please make an appointment below or ring the doorbell located in the basement of Stalker Hall, Room 009.
Appointments are encouraged for in-person support.
Phone Support Hours Monday – Friday: 7:30 a.m. - 5:00 p.m. Sunday: 12:00 p.m - 5:00 p.m.
Call-In Support: 812-237-2910 Option 1: General IT Option 2: Canvas/Instructional Tools Option 3: Classrooms
Walk-in and phone support services are unavailable on Saturdays.
Academic Break Hours
The TSC will be closed when the University is closed. If classes do not meet on a Friday or Monday, we will be closed on the Sunday.
Activate Your ISU Account This article will guide you through activating your account for the first time. Forgotten Password or Password Reset Instructions for resetting or recovering your ISU account password.
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Request Canvas Help or Training If you need assistance learning Canvas or any of the related tools, we are happy to set up a time to meet with you in person or virtually. Request Classroom Technology Help or Training If you are teaching in a new classroom we recommend setting up a session to review the room technology. Cross-List (Merge) Courses in Canvas Instructions for combining multiple course sections into a single site for more efficient teaching. Add a Zoom Meeting to a Canvas Course You can use the Zoom tool in Canvas to create class meeting rooms.
Connect to ISU-SECURE Wireless Network We recommend students (as well as staff and faculty) use the ISU-SECURE wireless network when on-campus. Student Printing Quick Start Install the student printers to take advantage of your student print credit. Student Printer Locations Use this guide to find the closest student printer for your needs.
Report phishing or malicious emails Report a Canvas Issue Report a Phone, Voice Mail, or Unified Communications Issue Report a Microsoft or Office 365 Issue Report a Networking Issue
Book an Appointment In the TSC The TSC can help with computer software, hardware, and general account issues. Request an IT Service Consultation OIT professionals are available to consult on various technology needs and questions.