Get Help

 Stalker Hall Room 009 (Lower Level)
 

Office of Information Technology
Stalker Hall 009
Indiana State University
Terre Haute, IN 47809
it-help@indstate.edu

Walk-In Help Desk Hours
Monday – Friday: 10:00 a.m. – 3:00 p.m.
If you need immediate assistance outside of these hours, please make an appointment below or ring the doorbell located in the basement of Stalker Hall, Room 009.

Appointments are encouraged for in-person support.

Phone Support Hours 
Monday – Friday: 7:30 a.m. - 5:00 p.m.
Sunday: 12:00 p.m - 5:00 p.m.

Call-In Support: 812-237-2910
Option 1: General IT
Option 2: Canvas/Instructional Tools
Option 3: Classrooms

Walk-in and phone support services are unavailable on Saturdays.

Academic Break Hours

  • Monday-Friday, 8:00 AM - 4:30 PM
  • Closed Saturday and Sunday

The TSC will be closed when the University is closed. If classes do not meet on a Friday or Monday, we will be closed on the Sunday.

Quick Self-Help Articles

Account Information

Activate Your ISU Account
This article will guide you through activating your account for the first time.
 
Forgotten Password or Password Reset
Instructions for resetting or recovering your ISU account password.

See More>

Faculty

Request Canvas Help or Training
If you need assistance learning Canvas or any of the related tools, we are happy to set up a time to meet with you in person or virtually.
 
Request Classroom Technology Help or Training
If you are teaching in a new classroom we recommend setting up a session to review the room technology.
 
Cross-List (Merge) Courses in Canvas
Instructions for combining multiple course sections into a single site for more efficient teaching.
 
Add a Zoom Meeting to a Canvas Course
You can use the Zoom tool in Canvas to create class meeting rooms.

See More>

Students

Connect to ISU-SECURE Wireless Network
We recommend students (as well as staff and faculty) use the ISU-SECURE wireless network when on-campus.
 
Student Printing Quick Start
Install the student printers to take advantage of your student print credit.
 
Student Printer Locations
Use this guide to find the closest student printer for your needs.

See More>

Popular Requests

Report an Issue

Report phishing or malicious emails
 
Report a Canvas Issue
 
Report a Phone, Voice Mail, or Unified Communications Issue
 
Report a Microsoft or Office 365 Issue
 
Report a Networking Issue

Request Assistance

Book an Appointment In the TSC
The TSC can help with computer software, hardware, and general account issues.
 
Request an IT Service Consultation
OIT professionals are available to consult on various technology needs and questions.

Account Information

Activate Your ISU Account
This article will guide you through activating your account for the first time.
 
Forgotten Password or Password Reset
Instructions for resetting or recovering your ISU account password.

See More>

Faculty

Request Canvas Help or Training
If you need assistance learning Canvas or any of the related tools, we are happy to set up a time to meet with you in person or virtually.
 
Request Classroom Technology Help or Training
If you are teaching in a new classroom we recommend setting up a session to review the room technology.
 
Cross-List (Merge) Courses in Canvas
Instructions for combining multiple course sections into a single site for more efficient teaching.
 
Add a Zoom Meeting to a Canvas Course
You can use the Zoom tool in Canvas to create class meeting rooms.

See More>

Students

Connect to ISU-SECURE Wireless Network
We recommend students (as well as staff and faculty) use the ISU-SECURE wireless network when on-campus.
 
Student Printing Quick Start
Install the student printers to take advantage of your student print credit.
 
Student Printer Locations
Use this guide to find the closest student printer for your needs.

See More>