Description
This service is used to report any immediate issues with the system. Slate is cloud-hosted, meaning depending on the severity of the issue, resolution wait times may be dependent on the vendor.
Standard Features
Assistance with issues related to Slate.
SLA: For non-urgent issues you can expect a reply within 4 business hours.
Scope/Constraints
This request is intended for current Slate users to report an issue with the system.
Directions
Please select the Report an Issue button and complete the form with as much detail as possible. You will also be able to add screenshots as an attachment on this ticket.