Description
This is an internal OIT service to intake conversations where the AI Chatbot was stumped and look into improvements.
Standard Service
Improve the AI Chatbot by reviewing conversations where the bot was stumped.
Scope/Constraints
This is for OIT review only. Expectations are that most submissions will likely result in knowledge articles being created or edited.
Directions
Submissions should only be automated through the AI chatbot. There should not be any manual submissions.