Description
If the current printing solution is not meeting the needs of the department, OIT will provide a consultation service to identify the specific needs and determine which available solution is the best fit.
Standard Services and Features
After the consultation results in a recommendation, that recommendation will be provided to Ricoh for implementation. There is no fee for the consultation, however Ricoh will charge for printing services.
SLA: You can expect this service to be completed in 5 business days.
Constraints/Scope
Only Faculty or Staff may submit a Departmental Printer – Request Needs Analysis Consultation Request.
Printing services for ISU are provided by Ricoh. All OIT recommendations will involve the use of Ricoh printers.
Directions
Most requests will call for a billing index code. If the requestor does not have that information, the process may be delayed.