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Working From Home / Off Campus with the Virtual Private Network (VPN)

Office 365 Aceware Skype for Business Argos Ad-Astra Scheduler Banner (other than self-service) Banner Self-Service Blue Reports

How To Transfer a Call Using Polycom VVX Phone

Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation. ... skype-for-business ... Introduction   Polycom VVX phones, connected to Skype for Business, allow calls to be transferred to other phones using a phone number or contact entry.  The information below will walk you

Emergency Work From Home - Setting Up Your Computer and Peripherals

your headset if you want to use your Skype for Business or Teams soft phone at home! d.   Once you are in your home, refer to your pictures to connect the components together.  Connect each

Installing Software on Personal Computers

, Publisher, Skype for Business), on a total of 5 personally owned devices, please click on this link Microsoft Office Pro Plus FAQ Introduction. Additional Software Software, such as an Anti-Virus

Testing Your Home Network

point via a wired (Ethernet) cable will provide the best quality, especially for audio/video applications like Skype for Business, Microsoft Teams, WebX or Zoom.  If you connected via Ethernet, you

Microsoft Teams Migration FAQ

General Questions Why are we migrating to Microsoft Teams? Microsoft has established an end-of-support date for the Skype for Business environment and has shifted the majority of their

How to Access And Use Contact Center Software Remotely

have reliable access to including home phones, cell phones, or Skype for Business client (see Audio Device information above). If a cell phone is used, it is necessary to ensure sufficient cell service

Personal Laptop Purchase Program Information

Skype for Business, and Word. Office Pro Plus is a full version of Office.  For more information about Office 365 Pro Plus, click on this link: https://indstate.teamdynamix.com/TDClient/1851/Portal

Office 365 Multi-Factor Authentication (MFA) Information

Skype for Business Yes, but only once Yes NA NA Outlook app (Android or IOS) NA NA NA Yes, but only once Native email app (email app

Checking and Optimizing Your Home Internet Connection

, directly connecting to the internet router or access point via a wired (Ethernet) cable will provide the best quality, especially for audio/video applications like Skype for Business, Microsoft Teams

Microsoft Office Pro Plus FAQ

the applications that you're familiar with, including Excel, OneNote, Outlook, PowerPoint, Publisher, Skype for Business, and Word. Office Pro Plus is a full version of Office. Eligibility Who

Using Microsoft Azure Dev Tools for Teaching

Microsoft Visio Remote Tools for Visual Studio SharePoint Server Skype for Business Server SQL Server Developer SQL Server Enterprise SQL Server Mobile Report Publisher (formerly

Zoom Quick Start (Web Conferencing/Collaboration)

learning.  Zoom is an alternative to the online meeting/conferencing capabilities of Skype for Business. Zoom is available to ISU faculty, staff, and students. Estimated Time to Complete

Knowledge Base Article Standards

Tag as it is listed in the service catalog Examples:  Banner, Kronos, Skype-for-Business, Blue-Reports, TeamDynamix Status Indicates the current state of

Microsoft Bookings Quick Start Guide

meeting, NOT a Skype for Business meeting. Staff Staff is a user who presents a Booking page to other users in order for them to request appointments. Service A service in