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Qualtrics Account and Single Sign-on
Introduction
Indiana State University has standardized on Microsoft Azure SAML authentication for a true Single Sign-On (SSO) experience across campus products.
Qualtrics has been migrated to
Adding Resources to a Project
This article demonstrates how to add staff Resources to an existing TeamDynamix project. Once a staff Resource has been added to a project, that person can then be assigned to task in the project plan. ... Introduction
This article demonstrates how to add staff Resources to an existing TeamDynamix project. Once a staff Resource has been added to a project, including the time estimates, and then
Security Awareness: Reporting Phishing
type of scam, individuals may call you claiming to be from Microsoft, Google, Apache, or another major technology company. The caller may claim to be from a tech support unit, a security unit, a
Adobe Acrobat Pro, Adobe Creative Cloud Suite or Adobe Sign
microsoft ... Description
At Indiana State University, there are several Adobe software packages available to Faculty and Staff for work purposes. Below is a brief description of each to help you decide which
Change Your University Account Password
requirements.
Microsoft's Password Protection identifies, detects, and blocks known weak passwords and their variants.
You will see a confirmation that your password has been reset
How to Update a Computer Asset
Introduction
The following is a quick guide on how to update a computer or device asset.
Steps
Open the asset in the Technician view of TeamDynamix (TDNext).
Click the green Edit
How to Look-up an Asset(s) for an Individual
view of TeamDynamix (TDNext).
Search for the individual and open up their profile
Click on the Assets tab on their profile
This will display any assets with the individual listed as the
Tickets vs Projects
requires planning and multiple resources (usually) over an extended period of time. Normally more than 40 hours of work.
TeamDynamix offers some guidance for this question. When to Manage Work as a
Hardware - Report an Issue
Repair Incident ticket. If the computer is NOT a personally-owned or non-ISU model, the computer is then handed off to the Hardware team for visual inspection, troubleshooting, and repair following
Security Awareness: Four Steps to Stay Safe Online
creating a sense of urgency and by impostoring someone legitimate.
Impostoring is a common tactic:
Someone might call you pretending to be Microsoft tech support and claim that your computer is
How to Add Assets to Existing Tickets
the Technician view of TeamDynamix (TDNext).
Click the Assets/CIs tab on the ticket
Click the green +Assets/CIs button
This will pop-up with a search for adding an asset. You may either
Security Awareness: Viruses and Malware
business related purposes - Office 365 has ransomware protection inherent to its use of OneDrive, Teams, and Sharepoint.
All staff and faculty are protected by Windows Defender for Enterprise. This security software is the best approach to protection from inadvertently downloading malicious software.
Student Printing Quick Start Guide
will show your list of print jobs that you can print.
File formats accepted by the student printing mobile system
Microsoft
Word (.doc and .docx)
Excel
Creating Plan Reports
This article describes how to run the pre-defined TeamDyanmix Plan Reports. ... Introduction
This article describes how to run the pre-defined TeamDynamix Plan Reports.
Preconditions:
You must have access to the Projects/Workspaces application.
You must be Team
How to Look-up an Asset
Steps to look up an asset in TeamDynamix ... Introduction
This is a guide on how to look-up an asset or assets from an asset application in TDX.
Steps
Go to the appropriate asset application in the Technician view in TeamDynamix