Articles about our campus Information Technology Systems Management application, used primarily by OIT.

Categories (3)

Project Management

Articles related to project management, working with plans and tasks mostly related to our Project Portfolio Management platform TeamDynamix.

Knowledge Base

Articles about the Office of Information Technology Knowledge Base.

Asset Management

Articles related to Asset Management

Articles (4)

Customizing and Filtering Desktop Reports

This article describes how to customize a Desktop Template

How to Create a Scheduled Ticket

This article describes how technicians can create a ticket template and scheduled ticket in a TeamDynamix ticketing application.

TeamDynamix Vocabulary

This article contains key TeamDynamix terms and definitions.

Tickets vs Projects

General guidance on tracking efforts as a ticket or project