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Configure an "Away" greeting to inform callers that you will be away from your phone for an extended period of time.
Skype for Business is a versatile communications platform.  As such, devices such as headsets or desk phones are utilized to allow users to communicate with telephone-like functionality.
Frequently asked questions related to the migration from traditional telephones to Unified Communications.
This article will walk you through the process of adding a user outside of your organization to your contact list.
A shared voice mailbox in the Exchange Unified Messaging environment will allow a group of users to utilize the same extension and retrieve the voice mail messages received on that extension. The functionality that you see is very similar to what you are used to with a traditional voice mailbox.
A shared voice mailbox in the Exchange Unified Messaging environment will allow a group of users to utilize the same extension and retrieve the voice mail messages received on that extension. The functionality that you see is very similar to what you are used to with a traditional voice mailbox.
Collaborate Ultra Guide is linked from SoftChalk Cloud to help faculty and meeting moderators access all tools necessary for a web-conference using Collaborate Ultra.
Target audience is faculty and meeting moderators.
This article describes frequently asked questions about SPSS a statistical analysis software. The target audience is students and faculty.
The guide below will walk you through the process of changing your conference ID information.
The Polycom BToE Connector is a software agent produced by Polycom.  This connector integrates a Polycom VVX phone to your computer to allow you to sign in to your phone and manage calls from the Skype for Business client.
High Level overview of the Parchment Transcript Integration, including the issues that may arise when trying to print or process records.
View the process for getting support for Contact Center (Customer Interaction Center).
Polycom VVX phones are one UC device being used to make Skype for Business phone calls. This guide will contain information about the phone interface itself.
Provides information on how to contact the Technology Support Center (TSC) for help.
With Unified Messaging you have access to Exchange Email, Calendaring, and Contacts on your phone, utilizing Outlook Voice Access. You also have access to your voice mails in Microsoft Outlook.
ImageNow is the software that is used to store virtual copies of documents by various departments at Indiana State University. This article describes some ISU specific ImageNow operations and provides a link to the Office of Information Technology website for a set of detailed tutorials.
Skype for Business Enterprise Voice provides telephony services to users.  They will access the service either by using a headset or desk phone.  For users using a desk phone, the following guide will assist you in logging in to your phone.

You will need to log in to your phone again after you change your university password, or after your account has been locked out.
This article provides links to resources to help students, faculty and staff improve their experience using OneDrive.
This article provides step by step instructions to move files from your network home drive (H:drive), local hard drive and eternal storage devices to OneDrive.
This article will guide you through a set of steps to approve or reject the workflow request (do you need an audit report?). The target audience is Faculty and Staff that are the owners of one or more network files shared on the L: drive.
OneDrive for Business article for data sharing and storage.
With Unified Messaging you have access to Exchange Email, Calendaring, and Contacts on your phone, utilizing Outlook Voice Access. You also have access to your voice mails in Microsoft Outlook.
This article provides and overview of Argos capabilities and links to the Envision tutorial web site.