Blackboard Learn - Enroll or Unenroll User(s) from a Blackboard Course.


Blackboard is a powerful online course development, delivery, and management tool. Blackboard provides tools for maintaining grades, creating and grading online quizzes, providing access to course materials, facilitating communication through conferencing and web based chat, managing students and student groups, and exchanging files.

Upon successful completion of this request, users will either be added to a Blackboard course site or removed from one. A user is defined as an instructor, teaching assistant, or student.

Standard Services and Features;

  • Enroll students, instructors, or others to a Blackboard course site
  • Unenroll students, instructors, or others from a Blackboard course site

SLA:  You can expect this service to be completed in 1 business days.


  • This service can only be requested by the instructor of the course, the Chairperson, or Dean.
  • This service is only for adding and removing users from Blackboard course sites.
  • Other Blackboard service requests can be found in the Service Catalog under Academic Tools and Research Support.
  • Blackboard issues should be made through the Blackboard Learn - Report an Issue service page.
  • To request a non- ISU individual to be enrolled in a Blackboard course, use the Blackboard Account Request


If you are requesting actions for more than one person, please download and complete the file "Blackboard Enroll/Unenroll User list.docx" and attach the completed document to the service request.

If you are only requesting action for a single person, you can provide all the required information in the service request form.

Provide the following information to ensure a timely and successful completion of the service:

  • Course Registration Number (CRN) of the course. (i.e. 201705xxxxx)
  • Course Name and Section Number of the course. (i.e. ENG-101-001)
  • The requested user’s university username.
  • The requested user’s role in the course. (i.e. Instructor, Teaching Assistant, Student)

The requester will be notified upon completion of the service.

Enroll/Unenroll Users

Related Articles (1)


Service ID: 19153
Mon 4/17/17 9:42 AM
Tue 11/23/21 4:09 PM