Search110 Results
- Services
- Business Applications
Use this service to report an issue with specific Enterprise Business applications. If you need access to a Business application or a reset of an application password, please go to the "Accounts and Passwords" services.
- Services
- IT Professional Services
The IT Business Analysis service is used to request process analysis and improvement, digitization, and automation. Work with OIT to identify opportunities to increase efficiency by leveraging the software tools licensed by the campus.
- Services
- Security
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations.
- Services
- Get Connected
Networking Consultation to facilitate system and device best practices for business use cases or for devices being connected to the network.
- Services
- Email, Calendaring and File Storage
- Email Services
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
- Services
- Hardware, Software, and Printing
- Software Support and Licensing
- Desktop Software
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
- Services
- IT Professional Services
- TeamDynamix
Report an issue with TeamDynamix.
- Services
- Email, Calendaring and File Storage
File Services provide network data storage services for individuals and departments.
- Services
- Classrooms and Labs
Request to arrange one-on-one or group assistance in a classroom (note: non-emergency only).
- Services
- Email, Calendaring and File Storage
Use this service to report issues with email and calendaring.
- Services
- Conferencing, Collaboration, and Telephone
- Telephone Services
Issues related to Zoom teleconferencing can be reported here.
- Services
- Conferencing, Collaboration, and Telephone
- Telephone Services
The University has a contract with Verizon Wireless for cellular service devices. These devices include cell phones, MiFi, and iPads.
- Services
- Accounts and Passwords
- Banner Account Requests
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
- Services
- IT Professional Services
OIT consultation, Q&A, training, or other personalized service.
- Services
- Email, Calendaring and File Storage
- File Storage Services
Request a modification to a current “Departmental File Share” L Drive