Online Classes / Remote Work

Top Requests relevant to remote instruction and work for Students, Faculty, and Staff.
The search functionality at the top can be used for additional assistance as well as contacting our Help Desk (Technology Support Center) during business hours.

Categories (2)

Blackboard Learn

Overview of the Blackboard Learn environment and report an issue with the system. Request additional administrative requests, such as: Requesting a Course, Course Merges, Course Copies, Course Deletions, etc.

Report an Issue

Reporting an issue related to the top services for Online Classes and Remote Work.
The search functionality at the top can be used for additional assistance as well as contacting our Help Desk (Technology Support Center) during business hours.

Services (3)

Needs Consultant Appointment

OIT consultation to determine technology solutions available to enable better workflow.

Software Installation - ISU Owned Machines

Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"

Work at Home Loaner Laptop

Faculty and Staff in need of a loaner laptop for Work at Home.