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View the process for getting support for Teams, Skype for Business, or Voice Mail.

With Unified Messaging you have access to Exchange Email, Calendaring, and Contacts on your phone, utilizing Outlook Voice Access. You also have access to your voice mails in Microsoft Outlook.

A shared voice mailbox in the Exchange Unified Messaging environment will allow a group of users to utilize the same extension and retrieve the voice mail messages received on that extension. The functionality that you see is very similar to what you are used to with a traditional voice mailbox.

Configure an "Away" greeting to inform callers that you will be away from your phone for an extended period of time.

Instructions for sending campus mail.

This article describes frequently asked questions about LISTSERV mailing list used for repeated correspondence with a group of people. The target audience is faculty and staff.

Retiree and alumni email accounts are deleted once annually if a retiree has not logged in to the account for one year. The process is run in December, looking at activity from December 15 of the previous year to December 16 of the current year. If an account is deleted, it can be recovered for 30 days with mail in it; if it is requested to be recovered after 30 days from deletion, a new (empty) account will be created.

Email is available to alumni after graduation from ISU. Other services available in Office 365 are terminated 60 days after graduation.

This article will provide information needed to get started using Office 365 for faculty and staff.

The article will define retention standards for faculty and staff email sent out of or received by our enterprise system in Office 365.

This will provide answers to frequently asked questions for connecting receiving your ISU email via your mobile device

This article describes the steps to take and what to look for in an email to help you identify an email phishing scam and protect your personal information. This article is for students, faculty, and staff.

This article describes how to set retention tags to change the amount of time an email or group of emails is retained for students, faculty, and staff.

Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation.

This article answers frequently asked questions about email retention for faculty and staff.