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This article will assist you with understanding what Remote Help is and how to access it.
Provides information on how to contact the Technology Support Center (TSC) for help.
The Office 365 Training Center has several training and educational resources that will help improve your skills and experience using Office 365.
If you have difficulty using Adobe Sign, please contact the Technology Support Center at 812-237-2910.
This article provides links to resources to help students, faculty and staff improve their experience using OneDrive.
This article will help you determine when a location needs to be manually set as well as how to do that.
This article describes how to establish access to the Student Manager application. The target audience includes staff and Help Desk technicians.
This article provides a user guide and links to resources to help faculty and staff using Obsidian, ISU's high-performance computing cluster for faculty and staff engaged in research activities.
This article describes the steps to take and what to look for in an email to help you identify an email phishing scam and protect your personal information. This article is for students, faculty, and staff.
When holding a class with the YuJa Video Conference software, there are a few things to keep in mind for a meeting owner or presenter that can help run the session smoothly. This document explains the roles assigned to participants and the formats for holding sessions.
Annual cybersecurity awareness training is an effective way to help our university community identify and prevent the loss of sensitive data and protect campus data resources. Security awareness training gives employees the information they need to identify the greatest cyber security threats faced by universities and colleges, including phishing emails that are designed to trick you into revealing sensitive university or personal data. United Educators training is a requirement.
The university is mandated by federal, state and/or local law, or university policy to enforce privacy and security safeguards for regulated data. This area of the Knowledgebase will help guide you through a general overview of regulated data-types at ISU. Please speak to your immediate supervisor for more information related to your role and responsibilities to meet regulatory compliance requirements when generating, storing, using, sharing, and managing regulated data.
Making the most of technology safely and securely can seem overwhelming and confusing. However, regardless of what technology you are using or how you are using it, here are four simple steps that will help you stay secure.
You can export libraries and import them as new libraries, retaining linkage of elements from the original. The export and import of libraries enable you to recreate them under a different username.
This article provides information on the level of support provided by the Office of Information Technology for the Office 365 Applications.