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This article provides information on the level of support provided by the Office of Information Technology for the Office 365 Applications.

The article below will detail two situations that will determine how location information is determined.

This article will provide general information about the Public Mac Lab

Basic information on the Distance Origination Classrooms and capabilities.

This article will provide educational and business affiliate sponsors information about managing the affiliate accounts end date using the Employee Self-Service badge in the MyISU Portal.

This article will provide general information about Microsoft Office 365 Multi-Factor Authentication (MFA) for faculty, staff and student employees.

Our contact center platform provides us a way of playing an information greeting to callers prior to the main department greeting being played. This information greeting is a way to provide timely information to callers that may solve their problem before entering the queue.

The process below provides a description of how to update the greeting.

This article will provide general information about the University Account created for all students, faculty and staff and used to access the MyISU portal and other web-based resources at Indiana State University.

If you would like a new network jack, phone jack, or cable TV jack installed or have an existing jack that is not active or not functioning, please contact Telecommunications.

Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications

Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.

This article will describe audio/video devices to be used with ISU's unified communications system.

Perceptive Content Apps is the replacement for ImageNow WebNow. Content Apps enables more flexibility by allowing access through any web browser because Java is no longer required as with WebNow. If transitioning from using WebNow, users will notice similarities between the products, or if a new user, the intuitive interface will allow for a quicker and easier learning curve than with WebNow.

Use this guide if you are having trouble connecting to our wireless network. This guide lists devices and/or device specifications that are compatible with our ISU network. It also lists devices that are known to have problems connecting to our network.