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- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article answers frequently asked questions about email retention for faculty and staff.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Frequently asked questions related to Microsoft Teams.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- File Storage
OneDrive for Business Frequently Asked Questions
- Knowledge Base
- Get Connected
This will provide answers to frequently asked questions for connecting receiving your ISU email via your mobile device
- Knowledge Base
- Security
This article describes frequently asked question about Endpoint Encryption Software. The target audience students, faculty and staff .
- Knowledge Base
- Accounts and Passwords
Frequently asked questions concerning the University Account, University Affiliated Account and the different accesses that each have.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will provide answers to frequently asked questions about Office 365 multi-factor authentication. The target audience is faculty, staff, student-employees.
- Knowledge Base
- Business Applications
- Banner
Answer to questions concerning the new Banner 9 Application and Single Sign-On
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
If you have questions about the availability of software, please contact the Technology Support Center at 812-237-2910
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article describes frequently asked questions about LISTSERV mailing list used for repeated correspondence with a group of people. The target audience is faculty and staff.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
Office 365 is the now standard productivity suite for ISU Faculty, Staff and Students. This article answers the most frequently asked questions about the software.
- Knowledge Base
- Business Applications
- Banner
A Banner account request must originate from an employee's supervisor - individuals can’t just request a Banner account on their own. If there is no indication as to why or what is needed, we must respond to the request by asking for their supervisor to submit the request.
- Knowledge Base
- Business Applications
- Qualtrics
Qualtrics is a survey platform for academic research and administrative purpose. OIT is responsible for user accounts and permissions. Users should contact Qualtrics support for questions on how to use Qualtrics.
- Knowledge Base
- Academic Tools and Research Support
- Instructional Tools
- Respondus Products
Respondus Lockdown Browser is a secure and efficient way for instructors to proctor student exams. This guide will aid in navigating and downloading Lockdown Browser and will also answer any questions that may arise when using this software.
- Knowledge Base
- Hardware, Software, Printing
- Hardware
This article explains the minimum hardware and software specifications for students bringing their own laptop. If you have questions about the minimum specifications please stop by the Technology Support Center on the lower level of Stalker Hall or call 812-237-2910.