Install Adobe Acrobat and Creative Cloud for Windows Computers


All ISU faculty and staff that have an Adobe Creative Cloud license will be able to download the apps they need on their ISU owned machine. Apps available include Acrobat, Photoshop, InDesign, Illustrator, Premiere Pro, After Effects, Audition, Lightroom CC and Lightroom Classic. The following steps will guide you through the process of installing Adobe Creative Cloud on your machine.

Estimated Time to Complete

15 - 30 minutes

Steps to Install Adobe Acrobat and Creative Cloud for Windows Computers

  1. Check to see if you have Windows updates pending by doing the following: 
    • Open Software Center desktop app by typing "software center" into your start menu and clicking on the Software Center app that appears in the search.
    • Click Updates on the left side of the toolbar.
    • If there are updates pending, click Install All on the top right.
    • After all updates have installed the computer will need to be restarted.
  2. Open Software Center, click the Acrobat or the Creative Cloud Desktop Application and then click install. (This may take a moment to open.)
  3. After the install is completed, restart your computer.
  4. You should be prompted to login. If not, open the Adobe Acrobat or Creative Cloud program from your Start menu to continue.
  5. At the prompt, enter your full ISU email address and press tab.  Click on the button that says “Enterprise ID”.  The Acrobat or Creative Cloud app will log in automatically.
  6. Once logged in you will be presented with a list of Adobe apps that are installed on your machine, as well as a list of available applications.  If you are licensed for the entire Adobe CC Suite, you will see all of those applications as installable or upgradable.  If you are only licensed for Adobe Acrobat, you will find it available for installation on the list. If you are not licensed, applications will show as trial version and display “try now”.
  7. Pick the program in the Creative Cloud Desktop that you want to have and click on "install"
    1. You will have to close any Microsoft Office Programs that you are currently running in order to proceed with installation.
  8. You will get a notification when it is finished installing.
  9. You can then click on either "run" in the Creative Cloud Desktop on the program you installed or click on the desktop icon that was created when you installed the program.



After installing the Adobe Acrobat or Creative Cloud application, you should be able to log in using the enterprise log in and launch any of the Adobe applications to which you have been granted a license.

Additional Resources

Only those that have an Adobe Creative Cloud License will be able to use the programs on a non-trial basis. If you do not have a license for Adobe, and you would like to request one, please see the related service: Adobe Creative Cloud Suite or Acrobat Pro Installation


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Article ID: 66651
Mon 11/5/18 11:35 AM
Wed 7/7/21 1:03 PM