User Account Control Message Requires Administrator Password to Continue

Issue/ Question

  • I am receiving a message to allow the following program from an unknown publisher to make changes to my computer.
  • To continue I am required to type an administrator password. 

Environment/ Application

  • Windows workstations with CyberArk-enabled security 


  • CyberArk depends on various background security processes and Windows policies.
  • The prompt for a password likely indicates a restart of the background processes may be needed.  


  1. Restart the workstation which should restart the background processes and alleviate the issue.
  2. If the issue is not resolved then request an appointment with your area consultant or call x2910.

Additional Resources

Submit a request for a security consultation or exemption request click here

Technology Support Center

 Walk-In Support:   Stalker Hall Room 009
 Call-In Support:  812-237-2910
  Option 1 - General IT
  Option 2 - Blackboard
  Option 3 - Classrooms
 Click for the TSC Hours
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Article ID: 41562
Fri 10/27/17 4:34 PM
Wed 7/7/21 9:44 AM