How To Change Skype for Business Ringtones for Different Call Types

Introduction

Skype for Business will allow users to receive phone calls, if they have the functionality enabled.  Users are able to receive calls to different numbers, such as Reponse Groups (departmental numbers on Skype for Business), their team (if configured), and users who they are a delegate for.  It may be desired to have different ringtones for each call type that is received.  This would allow for an audibile distinguishing of the type of call being received.

This article will walk you through the process of setting the desired ringtones for each call type.

Estimated time to complete

5 minutes

Steps

  1. From the Skype for Business client, click the "gear" icon to access the Options window
  2. In the category list, select "Ringtones and Sounds"
  3. Under "Ringtones," select the call type for which you would like to change the ringtone
  4. Select the desired ringtone in the "Ringtone:" box
  5. Repeat steps 3 & 4 for each call type that you would like to change
  6. Click "OK"

Conclusion

After completing the steps above you will have configured Skype for Business to use different ringtones for each call type.

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Details

Article ID: 34574
Created
Fri 7/28/17 4:21 PM
Modified
Fri 10/15/21 9:24 AM