Polycom Phone Software 2023 Update

Introduction

The phones are being updated to be aligned with Microsoft's best practices. The following are the changes and comparison chart. 

Changes

Visual Changes After the Update is Complete

• There will be a Microsoft Teams Icon on the right side of the screen 
• The user's phone number will appear on line 1 instead of their name 
• The options at the bottom of the screen have changed
  • DND = Do Not Disturb
  • VM = Voice Mail
  • Recent = Recent Call List 
  • Sign Out = Sign Out of phone
  • CFW = Call Forwarding

Feature Changes After the Update is Complete

Conclusion

The Software update will apply a tighter integration to the Microsoft Teams Environment