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, faculty, or staff.   This is the email account that all institutional messaging should utilize. This is also known as the Microsoft Email Account that is used to authenticate into the

enter service requests through the Team Dynamix ticketing system in order to get access to applications. The consultant will need as much lead time as possible (at least 5 days) to make an appointment

Provides technical support and assistance to the classroom technology team SLA:  You can expect this service to be completed in 3-business days in most cases Constraints and Scope This service

automatically. 2.  If an email needs to be stored for a significant period of time, it may be copied to several online repositories, including OneDrive, Sharepoint, and Teams.  See the Knowledge Base

This article describes how to add a project plan to an existing project in TeamDynamix ... whether you want a Waterfall or a Card wall plan Waterfall allows you to use TeamDynamix files that have been exported from the Plan manager, and Microsoft XML files (if formatted correctly

This article describes how to add a task to an existing TeamDynamix Card Wall plan. ... Introduction This article describes how to add a task to an existing TeamDynamix Card Wall project plan (see the article Add a Task to a Waterfall plan if you are using a Waterfall plan

  All work is done in conjunction with the Security Team and Telecommunications. Actual deliverable will be determined by budgetary approval if required, the time to acquire necessary equipment and

Introduction A shared voice mailbox in the Microsoft Cloud Voicemail environment will allow a group of users to utilize the same extension and retrieve the voicemails received on that extension

will see a blue request or report button in the upper right. Click the button and fill out the requested information. This will create a ticket that will be automatically routed to the appropriate team within OIT.

Introduction The Computer Inventory asset application in TeamDynamix houses all computer (non-infrastructure) assets on campus. The following will detail the handful of roles personnel have in

This article describes how to add a task to an existing TeamDynamix waterfall plan. ... Introduction This article describes how to add a task to an existing TeamDynamix Waterfall project plan (see the article Add a Task to a Card Wall plan if you are using a Card Wall). Vocabulary

microsoft ... Introduction Training tutorials and support documentation to help you understand how to use the Office 365 applications are available at support.microsoft.com.  This article directs you to the

restricted information in both hardcopy and electronic format. Host virtual meetings with MS Teams, Zoom, or other appropriate ISU-supported, secure virtual conferencing platforms. Create, modify, or

or 3rd party, depending on model. Allows our hardware team to diagnose any current or potential hardware issues. Software Updates Windows Updates Enterprise software updates 3rd

. Restricted or Highly Restricted Data should NEVER be downloaded to a personally owned device. ActiveSync is a Microsoft synchronization protocol that lets ISU staff and faculty use mobile devices to